Virginia Elizabeth Roberts
virginia (at) virginiaroberts (dot) com
(206) 790-2559
EDUCATION
B.A. 2003 in Romance Linguistics from Bryn Mawr College, Bryn Mawr, PA
Minor in Spanish; 4.0 senior linguistics thesis (available in PDF format here)
Several additional 4.0 independent theoretical Romance linguistics projects
Significant coursework in teaching methodology, language acquisition, and writing
SKILLS
•Fluent in Spanish (Iberian and Latin American), Catalan, and French
•Some proficiency in Italian, Japanese, Portuguese, Korean, German, and Latin
•Excellent writer, editor and proofreader; familiar with most style manuals
•Organized, detail oriented, and a fabulous communicator via any medium
EXPERIENCE
Kindle Content Quality Specialist (temp), Amazon via H10 Capital, Seattle, WA (July 2011–Present)
•Tracking and analyzing metrics to streamline and improve our processes and interactions with other teams
•Managing internal and externaltickets regarding Kindle content, devices and features in several languages
•Translation/localization; linguistic/UX testing; developing and implementing language-specific change
•Communicating QA issues to publishing houses and self-publishers; improving error reporting clarity
•Training other teammates in QA processes; maintaining documentation of our procedures and changes
French Linguistic QA Specialist, NCsoft West, Seattle, WA (May 2010–Present)
•Verifying all aspects of French game play including all in-game text, events, sound, and graphics; managing
bug testing and reporting across multiple languages; developing French linguistic programming fixes
•Writing, editing and translation of marketing, community and game play text in French, English and Spanish
•Managing and training overseas and local language testers to ensure a smooth QA process for major updates
Lovebug Consulting, Self-employed (September 2007–Present)
•Custom consultations to help clients identify their target dating needs and set realistic goals
•Writing and coaching to help singles craft or contract flattering, realistic personal ads and profiles
•Specific coaching to all aspects of online dating, including safety tips and detailed technical support
•Providing clients education and guidance in nurturing successful long-term romantic relationships
•Web design and development, graphic design, blogging, social networking
•Marketing, advertising, networking, accounting, and all other aspects of running a small business
Trilingual Product Tester, Nintendo via Aerotek, Redmond, WA (August 2008–April 2010)
•Testing, reproducing and documenting various software bugs and problems with game submissions
•Proofreading, translating, editing, localizing and writing new text in many languages on tight deadlines
•Overseeing trilingual QA, compliance and update operations for all e-commerce titles
Linguistic Software Tester, Microsoft via Aditi, Redmond, WA (February–September 2007)
•Generating and analyzing extensive linguistic data in Catalan language
•Coordinating testing on various linguistic products; designing and implementing test sets
•Identifying, analyzing, reporting, and repairing software bugs
•Localization and translation for various Catalan and Spanish projects
•Developing and refining custom software tools for linguistic applications
•Extensive research as to dialectal coverage, specialized vocabularies, and other language variants
Organized Play Manager, Devir US, LLC, Seattle, WA (June 2006–February 2007)
•Managing, directing, and budgeting for large base of international contacts across Latin America
•Managing all department-wide communication with parent company and all global subsidiaries
•Writing, editing, and translation of written materials for consumers and parent company
•Graphical design, layout/content of newsletters, T-shirts and other promotional materials
•All activities bilingual English/Spanish with some Portuguese; heavy on translation and editing
•Maintaining superb personal customer relationships with large base of multicultural clients
Legal Assistant, Wechsler Becker LLP, Seattle, WA (February 2004–June 2006)
•Overseeing correspondence, pleadings, finances, and property division calculations
•Maintaining executive calendar, coordinating all court, firm, committee, and personal events
•All email and Internet operations; computer, software, and network troubleshooting and maintenance
•Recruiting, hiring and training new employees; website design and updates; numerous event planning
and project management tasks ranging from small meetings to large national conferences
References and samples are available upon request; some recommendations available via LinkedIn.
